Return Material Authorization

Return Material Authorization

Industrial IT supplies Market-leading IIOT solutions, due to this our products have a very low failure rate. On the rare occasion these products are faulty, please fill out the RMA request below.

Before Creating an RMA

Read and understand our RMA Terms and Conditions. Note down the product model number, Serial Number, and your Industrial IT invoice number.

Create an RMA Request

If you are not already logged in, login into your account below. Fill out all the fields below giving as much information as possible. You will receive an RMA number upon receipt of your completed request.

Return the Product

Back up all your data and settings before sending your product for repair. Please include your RMA reference no. on the shipping label. Include the statement “Good without commercial value being returned for repair” as a label on the shipping packaging and the shipper’s invoice.