> Why Us

About US

 

Industrial IT Systems’ state-of-the-art portfolio of products and services combined with its exceptional customer-focused culture, position it well above the competition in the marketplace. Value is added by:

Customer orientatedCustomer Orientated
One of the primary reasons for the creation of Industrial IT Systems was to be an exceptionally customer-centred company. We make our customers and their needs the primary focus of all our actions. We devise all our company procedures around this aim.


Technical Support

Ongoing Technical Support
Our highly qualified and competent team provide the best technical, commercial and efficient support to our customers. This includes serving our customers in all phases of their projects:
Ongoing Support

 

 

 

supply chain management

Supply Chain Management
We understand that delivering products on time is the key element of supply chain management. To avoid delays:
• We hold extensive stock in the UK
• We offer dedicated stock holding
• We share stock with our strategic partners

TCO


Total Cost of Ownership
As a customer-oriented company, we aim to offer the most cost-effective and outstanding package to lower our customers’ direct and indirect costs within their projects life cycle and beyond. As a valued customer, you would benefit from the following features and benefits:-

• Premier services
This consists of a number of well-crafted internal procedures aimed at lowering the cost of ownership even further for those using our products and services; dedicated account management, credit facilities, exclusive stock holding and consultative selling.
• Product Longevity
Unlike commercial products, our industrial-grade IT solution benefit from longer life cycle typically up to 10 years. They also are road-mapped; meaning that the product life cycle is clearly pre-defined. 
• High level of Mean Time Between Failures (MTBF) ratio
This enables our engineers to confidently specify our products knowing they will exceed expectations.
• Longer warranty period
Our products come with a warranty of up to 5 years bringing peace of mind to all project management teams. 
• Obsolescence management
When equipment or software becomes obsolete we contact our customers 6-month in-advance of the end of the life of our products, offering further free of charge consultancy and support.
 

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